Open the door to support at home
Families come in through their postcode or through an activation code from an SLCN professional, and your team keeps the picture in view.
Two routes into family support
There are two ways in, and both lead to the same dashboard for your team.
Postcode Access
Families enter their postcode
Support at home for families in your funded area, with no referral needed. Families answer short questions to help personalise the starting support.
Staff-led Access
Families enter an activation code from an SLCN professional
Support at home from an accepted referral. Your team chooses the starting support area and invites the family through your service.
From there, both routes continue the same way.
AI SLCN Recommendations
Speech, language and communication support for carers and extended family.
Clinicians keep the picture in view
The intelligence platform simplifies face-to-face support. Clinical decisions stay with your team.
Commissioners monitor impact and inequalities
An organisation-level view supports oversight across your service.
Parents and carers lead the activities, with no child screen time. Additional carers can share the plan.
Your team sees what they have tried and decides the next steps.
One plan, both routes
Commission Postcode Access and Staff-led Access together, and community access connects with support after referral in one commissioned plan.
Postcode + SLCN Recommendations Pathway
Family enters postcode
No referral required
SuperPenguin Dashboard
A single integrated view for clinicians
Activation Code Pathway
Clinician issues code after referral
Specific therapy packs unlocked by clinicians
Content developed with clinicians and specialist partners
Practical guidance for families, with access matched to the support their service provides.
| Support area | Ages | Postcode Access | Staff-led Access |
|---|---|---|---|
| Universal Early Years | 0–4 | Included | Included |
| Social Communication | 2–12 | Included | Included |
| Language Difficulties | 0–10 | Included | Included |
| Speech Sound | 0–10 | Included | Included |
| Stammering | 0–12 | Included | Included |
| Autism support, pre-assessment | 0–18 | Not included in this route | Included |
| Developmental Language Disorder support | 5–10 | Not included in this route | Included |
| Brain injury support | Postcode Access | Staff-led Access | |
|---|---|---|---|
| Aphasia | Not included | Included | |
| Apraxia | Not included | Included | |
| Dysarthria | Not included | Included | |
| Cognitive Communication Difficulties | Not included | Included | |
Content developed in collaboration with
Universal: NHS SLT teams, including Shropshire (ELSEC Pathfinder) | Stammering: STAMMA + Action for stammering children + NIHR i4i PDA project partners | Speech Sound: NHS Speech and Language Therapy specialists (trust partners) | Autism: National Autistic Society (NAS) | Brain Injury: NIHR i4i FAST + Manchester Metropolitan University + Stroke Association
One platform across universal, targeted and specialist support
Families receive practical guidance. Clinicians can tailor support and keep the wider picture in view.
SuperPenguin brings together universal, targeted and specialist support. This structure follows the Balanced System framework for organising speech, language and communication support.
Specialist
Clinical visibility through the dashboard. Staff review engagement, add support and decide the next steps.
Targeted
Support matched to a family's communication needs, with activities and check-ins between appointments.
Universal
Early years guidance and practical ideas that families can use in everyday life.
Take the case to your team
See SuperPenguin in action
Talk through your service and see how the routes work.
Book a demo →Explore public organisation pricing
Find the right route for your population and care pathway.
Explore pricing →Explore the evidence
Read the research, family feedback and clinician experience.
See the evidence →The commissioner kit
Request the documents for your commissioning discussion by email.
Available through G-Cloud 15
View both SuperPenguin service listings on the Digital Marketplace: