Evidence and experience
Learning from families, clinicians and research to make support more useful in everyday life.
Proven results
SuperPenguin is built on evidence-based practices and supported by real-world evidence. By leveraging the latest research, we ensure that SuperPenguin provides effective, impactful support for individuals and families.
Support beyond the sessions
Practical guidance, everyday activities and a clearer picture of how families are getting on.
Support around family life
Practical guidance and activities, available when families have time to use them.
44%
of in-app learning completed outside 9am–5pm
Busiest hour after 9pm
Share of completed learning
Time of day in the supplied chart
44% of in-app learning was completed outside 9am to 5pm. Busiest hour after 9pm. Dark purple bars show hours outside 9am to 5pm. Pale purple bars show 9am to 5pm.
- Outside 9am–5pm
- 9am–5pm
Learning is measured through completed in-app topics, rather than app visits or time spent in the app.
Source: SuperPenguin analytics, initial service sample. Times shown as recorded in analytics. The local-time basis is unconfirmed. 20 June–18 September. 803 topic completions.
What our families say
“Overall it is a fantastic app. My take away for it was, as a parent I want to fix it and make it better, but actually it is fine for my son to stammer, so just make space to listen and go with it. I have done this and it really works and makes us all happier!”
Chris
User & Parent
Feedback about the earlier Penguin app.“For the first time, I felt like I could actually help my daughter instead of just waiting and worrying.”
Parent of a 5-year-old on NHS waiting list “This app is truly a dream come true and I thank you on behalf of so many parents facing this journey.”
Dori
User & Parent
Feedback about the earlier Penguin app.
“We used SuperPenguin AI for 3 full EHCP review assessments today and with a couple of minor tweaks, we saved around 40 minutes of admin per assessment. This made a huge difference to my day!”
Speech and Language Therapist, The Yorkshire Speechie
What our clinicians say
“I think it’s been so carefully and thoughtfully put together with a great amount of information without feeling overwhelming. I think it will be invaluable and easy to put in to practice within people’s busy lives.”
Sarah
NHS Speech & Language Therapist
Feedback about the earlier Penguin app.“I like that it enables parents to create their own plan of action.”
Nicola
NHS Speech & Language Therapist
Feedback about the earlier Penguin app.“I've now had a few parents who have worked through the Penguin App, including a mum yesterday who now doesn't cry every time she talks about her little boy's stammering and even recommended it to his teacher at parents evening!”
Sharon
NHS Speech & Language Therapist
Feedback about the earlier Penguin app.“It's exactly what we need in a really nice format.”
Speech and Language Therapist
Feedback about the earlier Penguin app.“It's the only thing honestly that I've recommended with confidence to families.”
Speech and Language Therapist
Feedback about the earlier Penguin app.“It all means they require fewer sessions with me.”
Speech and Language Therapist
Feedback about the earlier Penguin app. An individual clinician’s reported experience.
Shaped with NHS services and families
Clinical teams and families help us understand where practical support makes a difference and where there is more to learn.
The map illustrates service experience recorded in our partnership materials. Check how families can access support through their service or funded postcode area.
Learning from Penguin
Leeds Beckett University evaluated the earlier Penguin app with 91 parents. The evaluation used parent reports without a control group.
Building the next layer of evidence
The £1.5 million NIHR i4i award funds the SUPPORT feasibility randomised controlled trial.
Independent app review
Read the ORCHA review of SuperPenguin: Waiting Well, our family support app.
Clinical decisions stay with clinicians
SuperPenguin supports and educates. It does not diagnose, screen for, or monitor any condition, and it does not make autonomous clinical decisions.