Accessibility Statement for SuperPenguin

Using this website

The website includes keyboard navigation, visible focus indicators, a skip-to-content link and text descriptions for informative images. You can open frequently asked questions and move between quotations using buttons, without dragging.

Videos have playback controls and do not start automatically. The six AI demonstrations are silent screen recordings, with written explanations alongside each clip. Use your browser's zoom controls to enlarge text.

If you need information in a different format or cannot use part of the website, email speak@superpenguin.com. Please include the page address and describe what you were trying to do.

A full accessibility audit of this website has not been completed. We are checking contrast, keyboard access, screen-reader access, zoom and responsive layouts, and will update this statement as those checks are completed.

SuperPenguin app accessibility statement

The statement below was last reviewed on 24 January 2025. It describes the app and its associated resources; it is separate from the website information above.

Commitment to Accessibility

We are committed to ensuring that SuperPenguin is accessible to all users, including individuals with disabilities. Our aim is to provide a digital solution that promotes inclusivity, usability, and accessibility in alignment with recognised standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 AA and applicable NHS Digital accessibility requirements.

Scope of Accessibility

This accessibility statement applies to the SuperPenguin mobile application, which is developed using React Native and available on both iOS and Android platforms. It also covers associated digital resources (e.g., web dashboard, instructional materials). We aim to meet or exceed accessibility standards for:

• Caregivers supporting children with speech, language and communication needs
• Speech and Language Therapy (SLT) professionals using the app for therapy guidance.
• A wide range of users with different abilities and language needs.

Accessibility Features

Currently, SuperPenguin includes the following accessibility-related features and practices:

1) Auditory Accessibility:

• All videos include subtitles and transcripts.
• Optional captions or transcripts for any instructional audio content.

2) Plain Language and Readability:

• Content aligns with a literacy level consistent with early secondary education, ensuring clarity for a wide range of users.
• Vocabulary is kept as accessible as possible, including for non-native English speakers.

3) Basic Accessibility Tagging:

• Some basic React Native accessibility tags have been implemented

4) Cognitive Accessibility:

• Clear, simple instructions and consistent navigation paths.
• Avoidance of flashing content to minimise risks for individuals with photosensitivity.

5) Language Support:

• Default content is in English.
• Additional support for Spanish, French, Portuguese, Welsh (under review), and Japanese (under review).

Accessibility Testing

SuperPenguin undergoes regular accessibility evaluations as part of our usability engineering process:

• Structured (formative and summative) usability testing with users from diverse backgrounds, focusing on overall clarity, comprehension, and functional use of the app.
• Feedback sessions with caregivers and SLT professionals to identify everyday usage challenges, as feedback that helps shape improvements.
• Performed limited manual and automated checks against WCAG 2.1, but a full accessibility review and audit are pending as part of our ongoing development roadmap.

Limitations and Areas for Improvement

We recognise that some aspects of accessibility may require ongoing work. Current known limitations include:

• Limited language support for non-English speakers (currently in development).
• Screen Reader support: while some accessibility tags exist, there has been no thorough testing with VoiceOver (iOS) or TalkBack (Android). Comprehensive tagging is still needed.
• Adjustable text size: SuperPenguin does not yet offer an option for users to increase or decrease text size dynamically.
• Full testing compatibility with all assistive technologies (ongoing evaluation).

We are in process of addressing these issues and enhancing compliance with WCAG 2.1 AA standards. We are prioritising improvements to ensure better accessibility for all users.

If you encounter any accessibility barriers, we encourage you to contact us (see below).

Feedback and Contact Information

We welcome feedback to improve the accessibility of SuperPenguin. If you experience any issues or have suggestions, please get in touch:

• Email: speak@superpenguin.com

We aim to respond to all queries within 5 working days.

Compliance Status

SuperPenguin is partially compliant with WCAG 2.1 AA standards, with ongoing work to address any remaining gaps. Regular updates are made to improve accessibility features based on user feedback and emerging standards.

Review and Updates

This accessibility statement was last reviewed on 24th January 2025. It will be reviewed regularly, and updates will be published as features are improved or added.

We remain committed to ensuring that SuperPenguin is accessible and inclusive for all users, and we thank you for helping us in this effort.