From the ground up, we’ve redesigned how users join SuperPenguin. The new onboarding process is smoother, faster, and requires fewer steps. For families, this means less time spent filling in forms and more time engaging with the support that matters. For clinicians and organisations, it means sharing SuperPenguin is no longer a complex process.
In this release, we’ve added two different ways to share access, giving organisations the choice of what works best in their context.
Organisations using SuperPenguin can now invite individuals directly from the SuperPenguin web dashboard. All it takes is adding a new client, entering their phone number, and selecting the relevant speech and language need. From there, everything else is automated. The user will receive an invitation by text, and once they enter their phone number in the app, SuperPenguin instantly recognises their organisation, their speech need, and any additional information that was provided, all via their phone number. This drastically reduces the manual work involved for both clinicians and families.
Sometimes organisations want to share SuperPenguin on a larger scale without sending out individual invitations. To make this possible, each trust now has its own activation keys. These codes can be included in automated letters, flyers, posters, or other communications. When a user downloads the app and enters the activation key, SuperPenguin immediately knows which organisation they’re connected to and which speech and language need is relevant. This makes scaling access simple, flexible, and effective.
SuperPenguin is designed to empower families and reduce the strain on NHS speech and language services. But to do that well, access needs to be straightforward. With version 1.17, we’ve made it easier for clinicians to connect families to the support they need, whether one-to-one or at scale. This ensures users experience a seamless, personalised start from day one.
This release is an important step towards our goal of making SuperPenguin as accessible as possible, so no family faces unnecessary delays in getting started.
Update to SuperPenguin 1.17 today and discover how much easier sharing and onboarding has become.
We’re excited to share the details of our latest update, SuperPenguin 1.16. This release focuses on making the therapy journey more connected, supportive, and personalised for every family.
One of the biggest changes is the introduction of Family Sharing. With this new feature, parents and caregivers can invite family members, friends, and others in their support network to join the app. By giving loved ones access, everyone can be part of the speech and language therapy process, ensuring that support extends beyond clinic walls and into everyday life.
We’ve also added a new way to measure progress: Checking In. Once a month, caregivers complete a simple assessment designed to capture how things are going. At the end of each check-in, SuperPenguin provides a short, personalised feedback, making it easier to digest results and understand the next steps. This helps turn progress into something visible and actionable.
Another new feature we’re particularly excited about is Best Hopes. At the start of the journey, caregiver can set a personal goal when completing the “Welcome to SuperPenguin” topic. This is becomes their “best hope” for what they’d like to achieve. We also ask when the caregiver feels that they will achieve their best hope to ensure every goal is measurable. Each week, we’ll quickly check in on how much progress they feel they’ve made towards that goal. It’s a simple but powerful way to keep motivation high as well as ensuring SuperPenguin is providing the correct support for every caregiver.
Of course, no release would be complete without some behind-the-scenes improvements. Version 1.16 also includes a range of bug fixes and quality-of-life updates, making the app smoother and easier to use.
We’re proud of this release because it reflects what matters most: bringing families and support networks together, making progress visible, and keeping hope at the centre of the journey.
Download the update today and see what’s new in SuperPenguin 1.16.
