We are committed to ensuring that SuperPenguin is accessible to all users, including individuals with disabilities. Our aim is to provide a digital solution that promotes inclusivity, usability, and accessibility in alignment with recognised standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 AA and applicable NHS Digital accessibility requirements.
This accessibility statement applies to the SuperPenguin mobile application and associated digital resources (e.g., web portals, instructional materials). We aim to meet or exceed accessibility standards for:
To ensure a seamless user experience, SuperPenguin incorporates the following accessibility features:
A) Visual Accessibility:
B) Auditory Accessibility:
C) Motor Accessibility:
D) Cognitive Accessibility:
E) Language Accessibility:
SuperPenguin undergoes regular accessibility evaluations as part of our usability engineering process:
We recognise that some aspects of accessibility may require ongoing work. Current known limitations include:
If you encounter any accessibility barriers, we encourage you to contact us here.
We welcome feedback to improve the accessibility of SuperPenguin. If you experience any issues or have suggestions, please get in touch:
We aim to respond to all queries within 5 working days.
SuperPenguin is partially compliant with WCAG 2.1 AA standards, with ongoing work to address any remaining gaps. Regular updates are made to improve accessibility features based on user feedback and emerging standards.
If you are not satisfied with our response to your feedback, you may contact the Equality Advisory and Support Service (EASS) for further assistance or refer to the accessibility complaint procedures outlined by NHS Digital.
This accessibility statement was last reviewed on 24th January 2025. It will be reviewed regularly, and updates will be published as features are improved or added.
We remain committed to ensuring that SuperPenguin is accessible and inclusive for all users, and we thank you for helping us in this effort.